Terms of Service

These Terms of Service (“Terms”) govern access to the Mapo marketing website and, together with any order form, quote, or master agreement, the Mapo software service (the “Service”). By accessing the site, submitting a signup or contact form, or using the Service, you agree to these Terms on behalf of yourself and the organization you represent.

Mapo provides tools for geofenced business collection, staged enrichment (including research, tech stack, SEO, contacts, and email verification), lead investigation, and related exports or APIs. Feature availability depends on your plan, configuration, and third-party credentials you supply.

You must provide accurate registration information and keep credentials confidential. You are responsible for activity under your agency workspace. We may approve, suspend, or reject workspaces to manage capacity, abuse, or compliance risk. The Service is intended for business use by agencies and similar organizations — not for personal consumer use by minors.

Paid plans are described on the pricing page or in your order. Quotas (for example lead admissions, API calls, or stage concurrency) are soft or hard limits as stated in-product or in your order. Overages, upgrades, and renewals may be billed as agreed. Fees are non-refundable except where required by law or expressly stated in writing. We may change list pricing prospectively with notice for renewals.

You retain rights in data you upload or generate in your workspace (“Customer Data”), including places, leads, and enrichment artifacts. You grant Mapo a limited license to host, process, and display Customer Data solely to provide and secure the Service. You represent that you have the rights and lawful bases needed to collect and process Customer Data, including any personal data of business contacts, and that your use complies with applicable marketing, privacy, and anti-spam laws.

You will not: misuse the Service to harass or spam individuals; scrape Mapo itself; reverse engineer except as permitted by law; interfere with other customers; upload malware; bypass quotas or access controls; or use the Service for unlawful surveillance or discriminatory targeting prohibited by law. You are responsible for how you use third-party APIs (including Google Places and enrichment vendors) and for complying with their terms.

The Service may integrate with third-party APIs and infrastructure. Those services are not controlled by Mapo; outages, rate limits, or policy changes at those providers may affect features. Keys and secrets you store in Mapo remain your responsibility.

Mapo and its licensors own the Service, software, branding, and documentation. These Terms do not transfer ownership. Feedback you provide may be used to improve Mapo without obligation to you.

Each party may receive non-public information from the other. The receiving party will use it only to perform under these Terms and protect it with reasonable care. Customer Data is your confidential information. Mapo pricing and non-public product details are our confidential information.

THE SERVICE AND MARKETING SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAPO DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ENRICHMENT RESULTS, EMAIL VERDICTS, OR THIRD-PARTY DATA ARE COMPLETE OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAPO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA. MAPO’S AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO MAPO FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED.

You will defend and indemnify Mapo against claims arising from your Customer Data, your outreach or marketing practices, your violation of these Terms, or your use of third-party APIs in connection with the Service.

You may stop using the Service at any time. We may suspend or terminate access for non-payment, material breach, legal risk, or prolonged inactivity. Upon termination, your right to access the Service ends; we may delete Customer Data after a reasonable wind-down period unless law or a written agreement requires longer retention.

Unless an order specifies otherwise, these Terms are governed by the laws applicable to Mapo’s principal place of business, excluding conflict-of-law rules. Courts in that venue have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court.

We may update these Terms by posting a revised version with an updated date. Continued use after the effective date constitutes acceptance for website visitors; material changes affecting paying customers will be handled as stated in your order or with reasonable notice.

Questions about these Terms: use the contact form on this site or the legal / billing contact listed on your order.